Vendor-Tech

Operational Excellence with Technology

Twitter, Citizen Journalism, Social Media Action

I was working at my desk last evening and I got a notice of new Tweets from Tweetdeck.  One of the messages was about the bombing in Mumbai.  Then a couple of more popped up, along with a link for a Twitter search, which I followed.  I read a few and went over to CNN.com, not much there.  About 15 minutes later, my Google news alerted me that CNN.com had posted an article.

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By the time that alert popped up, I saw a link on Twitter to a Wikipedia page.  By the time CNN.com, a news agency, had posted their story, there was a whole cross linked and referenced page:

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In addition there were over a hundred pictures posted on Flickr.com and tagged Mumbai.  Just a couple of minutes later I see a link appear for a blog organizing aid and communications resources:

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It’s amazing how fast an ad hoc community was able to self-organize, report the news, and start organizing aid.

Twitter is not the first place I would have expected to see major news break, but its amazing how fast and how intense the response was.  There were status updates, and a lot of commentary.  In fact in the hour I went off to watch Bones, there were 1453 Tweets about Mumbai.

If the community can organize this fast and thoroughly for a tragedy, imagine the implications for a business.